Practicality first, integrity in business

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Last Updated: March 2, 2026

Company Name: Hubei Xianzan Ci Clothing Co., Ltd.

Address: No. 12, Building 5, Unit 1, 2nd Floor, Sanliqiao Alley, Sanliqiao Community, Fengshan Town, Luotian County, Huanggang City, Hubei Province (Self-declared)

Authorized Director: Xiao Guanquan

Social Credit Code: 91421123MAK5N74M8A

Email: service@mail.qumven.com

Phone: +86 16253655992

Thank you for choosing Qumven Tools! We are a tool supplier operating in Australia, dedicated to providing high-quality, practical tools for your home and daily use. Whether you have questions about our products, orders, shipping, or other services, we are here to help. Feel free to get in touch with us through the following ways.

About Our Products

We offer a wide range of tool products to meet your daily needs, including:

  • Household Tools: Screwdrivers, Pliers, Wrenches
  • Cutting Tools: Scissors, Utility Knives, Hole Punches
  • Installation Tools: Hammers, Voltage Testers (Electric Pens)
  • Repair Tools: Needle-Nose Pliers, Screwdrivers

    • Contact Information

    The best way to reach us is via email. Our customer service team will reply to your inquiries in a timely manner during working hours.

  • Customer Service Email: service@mail.qumven.com
  • Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC+8:00)
  • We typically respond to all emails within 1-2 working days. If you have an urgent matter, please note "Urgent" in the email subject line, and we will prioritize your inquiry.

    • Order & Shipping Reminder

    For your reference, here are our key service timelines:

  • Order Dispatch: Within 3–5 working days after payment confirmation
  • Estimated Delivery: 7–10 working days after dispatch
  • If you have questions about your order status, shipping tracking, or delivery time, please include your order number in your email, and we will assist you quickly.

    • What Can We Help You With?

    We are here to assist with all your needs, including but not limited to:

  • Product inquiries (specifications, usage, availability)
  • Order status and tracking
  • Shipping and delivery questions
  • Return, exchange and refund assistance
  • Other suggestions or feedback
  • We value every customer’s opinion and are committed to providing you with satisfactory service. Thank you for your support and trust in Qumven Tools. We look forward to hearing from you!